Quality Support Service

Personalized Support

Facilitating Personalized Home Support

About us

Here to meet Your Needs

ZTL Care connects people in South and North Lanarkshire, such as those living in Motherwell, Airdrie, Bellshill, and nearby areas, with dedicated professionals who provide personalised home care. Our goal is to provide person-centred assistance that helps disabled and elderly people stay independent and keep their quality of life in the comfort of their own homes.​ We work with a network of caring, highly trained professionals to make sure that each person is matched with a person who knows how to meet their specific needs. We want to build strong relationships between our clients, their families, and the community by taking the time to listen and react with care.

Whether you are looking for long-term assistance, or occasional domestic support, ZTL Care is here to make a positive difference in your life.

Our Services

how we can support you

Individual Assistance

We provide dependable escort services for social excursions, hospital visits, and doctor appointments. We guarantee the safety and support of our clients, from hairdresser visits to community events. Our team is dedicated to enhancing the ease and enjoyment of conducting routine duties.

Companion Care

Through shared activities and meaningful conversations, our caretakers offer amiable companionship. We are present to enhance each day, whether it involves engaging in activities, reading together, or taking a stroll. Our objective is to alleviate loneliness and foster emotional well-being through authentic companionship.

Cleaning

We provide consistent housekeeping assistance to ensure that your residence is spotless, comfortable, and organised. Dusting, vacuuming, and general maintenance are executed with meticulous attention to detail by our team. We are here to ensure that a clean environment provides peace of mind.

Laundry

We provide comprehensive laundry services, including washing, drying, arranging, and storing. We ensure that all items are clean and fresh by managing garments, linens, and other items. We are committed to providing you with reliable and respectful laundry services that will alleviate your workload.

Culinary Arts

Our carers prepare delectable, nutritious dishes that are customised to your dietary requirements and preferences. We can either prepare meals together or assume responsibility for everything, depending on your preferences. Savour the comfort of home-cooked dishes without the anxiety of planning and preparation.

Shopping Assistance

We provide assistance with grocery purchasing, either by accompanying clients or independently managing the task. We meticulously oversee the entire process, from the development of purchasing lists to the unpacking of items at home. We ensure that your pantry is well-stocked and that your preferences are always our top priority.

About Us

Why Choose Us?

Quality Services
Personalized Support
Compassionate Care

Kacper Mateusz

Support Coordinator

Charlotte Amelia

Case Manager

Pavlo Bohdan

Speech Therapist

Emma Sophia

Physiotherapist

clients feedback

why client love us

Sarah T. Scotland, UK

" ZTL Care has been a lifesaver for our family. The carers are really kind and attentive, and they’ve made a real difference in my mother’s quality of life. "

Emily L. Scotland, UK

" I’m so grateful for the support the Carers provide. The team took the time to understand my needs and tailored their services to support my disability. "

James R. Scotland, UK

" The carers at ZTL Care are not just professionals, they truly care. Their thoughtful approach and dedication really brought us a peace of mind. "

clients feedback

why client love us

" ZTL Care has been a lifesaver for our family. The carers are really kind and attentive, and they’ve made a real difference in my mother’s quality of life. "

" I’m so grateful for the support the Carers provide. The team took the time to understand my needs and tailored their services to support my disability. "

" The carers at ZTL Care are not just professionals, they truly care. Their thoughtful approach and dedication really brought us a peace of mind. "

Sarah T.

Scotland, UK

Emily L.

Scotland, UK

James R.

Scotland, UK

Our Accreditations

ZTL Care meets the UK’s highest care standards through:

✔ CareTutor Certified 
✔ QCS Compliant 
✔ ATLAS Citation 
✔ ISO 9001 Certified

faq

frequently asked questions

  • Q. What services does ZTL Care provide?

    ZTL Care provides a comprehensive range of personalised support services, including individual assistance with appointments and outings, friendly companionship, domestic cleaning, laundry, meal preparation, and shopping support. Each service is tailored to meet the unique needs and preferences of our clients, promoting comfort, independence, and well-being in a safe and respectful environment.

  • Q. Can I customize the care plan for my loved one?

    Yes, absolutely. At ZTL Care, we believe in person-centred support, which means every care plan is fully tailored to meet the unique needs, preferences, and routines of your loved one. We work closely with you and your family to ensure the care provided reflects their lifestyle, values, and changing needs.

  • Q. What is the process for getting started with ZTL Care?
    Getting started with ZTL Care is simple and supportive. First, we arrange an initial consultation—either in person or over the phone—to understand your loved one’s needs, preferences, and circumstances. Next, we develop a personalised care plan in collaboration with you and your family. Once the plan is agreed upon, we carefully match you with a suitable carer and begin providing compassionate, tailored support.
  • Q. How do you assess the needs of a client?

    We carry out a thorough, person-centred assessment to understand each client’s unique needs. This includes discussing health conditions, daily routines, preferences, lifestyle, and any specific support required. We involve the client, their family, and relevant professionals (where appropriate) to ensure the care plan is accurate, respectful, and responsive. The assessment is regularly reviewed and updated to reflect any changes in needs or circumstances.